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  1. Section 5 - Operations Strategy and Process Design 7 items
    1. Operations and Supply Chain Management (Chapter 1) - Jacobs, F. R. and Chase, R.

      Chapter Essential

    2. Extracts from (Chapter 1) - Johnston, R., Clarke, G. and Shulver, M.

      Chapter Essential

    3. Implementing Sustainability in the Global Supply Chain - The Case of Goundfos - Jørsfeldt, J. M., Jensen, P. M., Waehrens, B. V. and Hvolby, H-H.

      Article Essential

    4. The servitization of manufacturing - Baines, T. S., Lightfoot, H. W., Benedettini, O., Kay, J. M. 05/06/2009

      Article Essential

    5. Manufacturing Processes (Chapter 6) - Jacobs, F. R. and Chase, R.

      Chapter Essential

    6. pp. 189-224 - Johnston, R., Clarke, G. and Shulver, M.

      Chapter Essential

    7. Supporting Facility and Process Flows (Chapter 5) - Fitzsimmons, J. A., Fitzsimmons, M. J. and Bordoloi, S.

      Chapter Essential

  2. Section 6 - Managing Operations 5 items
    1. Mini Case Studies - Fitzsimmons, J. A., Fitzsimmons, M. J. and Bordoloi, S.

      Chapter 

    2. Mini Case Studies ('Analytics Exercise' to 'Case Part B') - Jacobs, F. R. and Chase, R.

      Chapter Essential

    3. Activities Managing Quality - Collier, A. and Evans, J. R.

      Chapter Essential

    4. Worked Examples (pp. 287-288 and 223-224) - Greasley, A.

      Chapter 

  3. Section 7 - Lean Management and Supply Chain Manaagement 7 items
    1. p. 194 - Collier, A. and Evans, J. R.

      Chapter Essential

    2. Case 9.1 - Fitzsimmons, J. A., Fitzsimmons, M. J. and Bordoloi, S.

      Chapter Essential

    3. Green supply chain management practices: impact on performance - Green, K. W., Zelbst, P. J., Meacham, J. and Bhadauria, V. K. 2012

      Article Essential

    4. pp. 362-375 - Collier, G. and Evans, J. B.

      Chapter Essential

  4. Section 9 - Principles of Marketing 5 items
    1. In Praise of Marketing - Quelch, J. 5th Feb 2009

      Article Essential

    2. Roots and Heritage (Chapter 2) - Lusch, R. F. and Vargo, S. L.

      Chapter Essential

  5. Section 10 - Strategic Marketing and Marketing Planning 8 items
    1. The Management of Marketing (Chapter 5) - Ellis, N., Fitchett, J., Higgins, M., Jack, G., Lim, M., Saren, M. and Tadajewski, M.

      Chapter Essential

    2. Marketing Strategy Planning? (Chapter 2) - Perreault, W. D., Cannon, J. P. and Jerome McCarthy, E.

      Chapter Essential

    3. Case Study: SVEDKA Vodka (A) - Farris, P. W., Venkatesan, R. and Zuckerman, I. 2009

      Document Essential

    4. Examples of Marketing plans - McDonald, M., Frow, P. and Payne, A.

      Chapter 

  6. Section 11 - Understanding Buyers, Strategic Brand Management and Marketing Communications 5 items
    1. An Introduction to Consumer Behaviour (Chapter 1) - Solomon, M. B., Bamossy, G. J., Askegaard, S. and Hogg, M. K.

      Chapter Essential

    2. Brand Strategies 1 - Symbolic Brands (Cahpter 8) - Rosenbaum-Elliott, R., Percy, L. and Pervan, S.

      Chapter Essential

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